Dishwasher tablet not releasing

Tablet collecting tray is blocked

If the dishwasher tablet is not realising, the problem could be improper loading. This often happens when a pan handle or a large item is blocking the tablet from being dispensed into the tablet collecting tray. In this instance, you will find that the tablet has not fully dissolved or that your dishes are still dirty. Please check that there is nothing obstructing the dishwasher door and the tablet collecting tray before running a cycle. For more information on how to properly load the dishwasher, please click here.

Spray path is blocked

Even if the tablet is released into the collecting tray, it may fail to dissolve because your spray arms may be damaged or a panhandle is preventing the spray arms from spinning correctly. This would affect the water flow and the effectiveness of the wash cycle and you will likely have to run another wash. Check your spray arms for any visible damage before proceeding and ensure that when you load the dishwasher there is nothing blocking the spray path.

If your spray arm is visibly damaged, you can purchase a replacement spray arm by using our spare parts search and entering the appliance information to get the bill of materials or by calling customer service on 00356 2546 4543, where a member of our customer service team will assist your further with your query.

Low water temperature

If your dishwasher tablet is releasing as normal, but fails to dissolve, low water temperature could be the root of the problem. Run a hotter cycle to check if the problem is with the water temperature. If the problem still persists, click here for more information or book a technician visit to have the problem rectified by one of our own engineers.