Scope
Oxford House, synonymous with the import and retail of home appliances, kitchens, home furniture, bedding and office solutions, is seeking to recruit the services of a Sales and Design Consultant. The ideal candidate will play a vital role in assisting customers from start to finish.
Responsibility
- Welcome and engage with customers in a professional and friendly manner.
- Understand customer requirements and exigencies by actively listening and asking relevant questions.
- Provide guidance and recommendations based on customers’ budget constraints.
- Maintain a high level of product knowledge.
- Designing the work space, office, kitchen or other furniture requirements from conception to completion, whilst collaborating closely with other design team members.
- Prepare accurate and detailed quotations based on customers’ design requirements.
- Be actively involved in the furniture ordering process, following up on changes required, ensuring customer satisfaction is prioritised upon.
- Address any concerns diligently.
- Coordinate delivery schedules and installation timelines with relevant stakeholders
- Previous experience in the furniture field, interior design, or a similar retail field is highly desirable.
- Strong interpersonal and communication skills to establish a rapport with customers.
- Excellent listening and problem–solving abilities to understand and address customer needs effectively.
- Even though training will be provided, proficiency in design software and similar tools will be considered an asset.
- Being fluent in both Maltese and English adds value to the application.
- Competitive remuneration.
- Excellent career prospects.
- A diverse team environment.